Describe your problem:

Now, describe the problem accurately:

Speculate wildly about the cause of the problem:

Problem Severity: [/restrict]

  1. Minor
  2. Minor
  3. Minor
  4. Trivial

Nature of the problem:

  1. Locked Up
  2. Frozen
  3. Hung
  4. Shot
  • Is your computer plugged in? Yes No
  • Is it turned on? Yes No
  • Have you tried to fix it yourself? Yes No
  • Have you made it worse? Yes
  • Have you read the manual? Yes No
  • Are you sure you’ve read the manual? Yes No
  • Are you absolutely certain you’ve read the manual? No
  • Do you think you understood it? Yes No
  • If `Yes’ then why can’t you fix the problem yourself?
  • How tall are you? Are you above this line?
  • What were you doing with your computer at the time the problem occurred?
  • If `nothing’ explain why you were logged in.
  • Are you sure you aren’t imagining the problem? Yes No
  • How does this problem make you feel?
  • Tell me about your childhood
  • Do you have any independent witnesses of the problem? Yes No
  • Can’t you do something else, instead of bothering me? Yes