By: Laurel Marewibuel
KOROR, Palau (Sept. 8, 2025) — “Direct flights eliminate the stress of long layovers and complicated transfers, so we operators are expecting more visitors from Japan,” said a young woman who runs Belau Tour, one of several local businesses preparing for the long-awaited return of direct flights between Tokyo and Palau this October.
For Palau’s tourism industry — heavily reliant on international markets — the resumption of nonstop service marks a turning point after years of slow recovery. Local operators say the flights will not only make it easier for Japanese travelers to reach the islands but also create opportunities for group tours, divers, and short-stay visitors.
The new United Airlines service between Tokyo Narita and Koror begins Oct. 29, with twice-weekly flights on Wednesdays and Saturdays from Tokyo and returns on Thursdays and Sundays from Palau. Operated on a Boeing 737-800 with 166 seats, the route restores a vital link lost when Delta ended its direct service years ago.
For tour operators, the benefits are immediate. Belau Tour said divers — a key part of its clientele — tend to stay longer, though recent restrictions on dive permit validity may limit repeat visits. Even so, the company sees opportunities to attract new groups. “By leveraging the increased attention from these direct flights and offering campaigns to lower travel costs, we can appeal to all kinds of travelers,” the operator said.
Mari Kishigawa, another local tour operator, called the new flights “a significant milestone” after years of challenges, including COVID-19 disruptions and lengthy Guam layovers. “Spending eight hours in transit was inconvenient for divers and ocean activity enthusiasts. With direct flights, our Japanese clients can make the most of their short vacations,” she said.
Kishigawa added that the flights will have ripple effects throughout Palau’s economy, benefiting not just tour businesses but also restaurants, apartment rentals, farmers and retailers. At the same time, she noted a shortage of dive guides and boat operators, urging government and industry partners to work together on solutions.
The Palau Visitors Authority (PVA) has been laying the groundwork ahead of the launch. On Aug. 20, PVA and United Airlines co-hosted a tourism seminar in Tokyo, drawing nearly 100 Japanese travel agents and media representatives. The event showcased Palau’s natural beauty, introduced local suppliers, and highlighted the ease of new travel connections.
“We extend our sincere gratitude to President Surangel Whipps Jr., whose negotiations brought back this connection to one of our most valued markets,” said PVA Chairman Jackson Doktok.
PVA Managing Director Kadoi Ruluked said the agency has been working closely with local businesses and United Airlines to position Palau as a post-pandemic travel destination. “This route opens more options not only for Japanese visitors but also for travelers coming in from the United States and other countries,” he said.
With October’s inaugural flight approaching, Palau’s tourism community is preparing with cautious optimism — hopeful that the restored Japan link will fuel growth in a market once considered its strongest.