Overview:
Managers from the Palau National Communications Corporation (PNCC) recently completed an intensive two-day executive leadership training series aimed at enhancing communication, emotional intelligence, and team collaboration. Led by Dr. John J. Rivera of CITADEL Pacific, Ltd., the workshops focused on equipping PNCC leaders with essential tools to navigate workplace dynamics, strengthen executive leadership, and continuously improve service for the Palau community.
AIRAI, PALAU — Managers from the Palau National Communications Corporation (PNCC) recently took part in a two-day leadership training series led by Dr. John J. Rivera, Director of HR and Corporate Development for CITADEL Pacific, Ltd., an executive coach and former University of Guam professor with more than 20 years of leadership experience.
Held at Surangel Supercenter, the series began on Wednesday, October 21, by introducing a framework to help managers better understand their personalities and how they work with others. The session focused on improving communication, teamwork, and handling workplace differences.
On Thursday, October 22, the series concluded with “Leading with Emotional Intelligence,” a system for understanding emotions, managing stress, and building stronger working relationships.

“Good leadership is about listening, working together, and helping our people succeed,” said PNCC CEO Simon Fraser. “Training like this helps us become better leaders and be fully equipped to guide PNCC forward.”
“Understanding our different personalities helps us communicate better and manage more effectively,” said Pamela Anastacio, Benefits Coordinator. Meilan Chin, Personnel Coordinator, added, “This was a great opportunity to learn new skills and find better ways to work together.”
The workshop, sponsored by the HR Palau Professionals Group and IP&E Holdings, brought together leaders from government agencies, public sector organizations, and private businesses. PNCC’s participation reflects its ongoing commitment to developing its management skills, strengthening teamwork, and improving service to the Palau community.
