Overview:
PNCC warns of intermittent internet and mobile data disruptions on Nov. 11 as repairs to the SEA-US underwater cable are completed.
KOROR, Palau (Nov. 9, 2026) — Internet users in Palau should expect intermittent disruptions on Nov. 11 as maintenance work on the SEA-US underwater internet cable is completed, the Palau National Communications Corporation (PNCC) announced.
The seven-hour maintenance window is scheduled for Wednesday, Nov. 11, from 1 a.m. to 8 a.m. Palau time. During this period, residents and businesses may experience intermittent disruptions to regular internet services and mobile data.
The maintenance will be carried out by the Belau Submarine Cable Corporation (BSCC), which will make power adjustments to conclude repairs on the SEA-US cable.
PNCC also announced that it will conduct satellite backup internet system testing before the main cable maintenance. The corporation has not yet confirmed the testing schedule but said it will issue a separate announcement. Customers should also expect temporary, intermittent internet disruptions during the testing period.
During both periods, regular home and commercial internet connections and mobile data services may be affected. However, landline voice calls, mobile phone calls and SMS text messaging are expected to continue operating normally.
PNCC said it will switch to satellite backup connectivity during the disruptions to maintain essential services, including the Palau International Airport, Belau National Hospital, the Police Department and critical government offices.
The corporation will also make every effort to keep local banks connected to support ATM transactions and credit and debit card services.
PNCC cautioned that the maintenance and testing schedules depend on the progress of operations and may change.
The corporation said it will continue coordinating with its partners and provide updates if there are changes to the schedule.
PNCC apologized for the inconvenience and thanked customers for their patience and understanding.